Macpower Alumni Manual de instrucciones descargar pdf (Pagina 67)

SVAT ELECTRONICS

now you can see

CLEARVU11

TROUBLESHOOTING GUIDE

Web viewer is very small

and does not look like

the manual

This DVR is fully functional with Internet Explorer 6.0 or greater. If you are using

a dierent browser then you will be redirected to the wap.htm version of the

web interface. This is the same interface that would be used on a mobile device.

This mode will allow you to view a single or all 4 cameras simultaneously and

adjust your refresh rate.

LCD Screen is black •MakesuretheDVRispluggedintoaworkingpoweroutletorsurgeprotector.

If connected to a surge protector make sure the surge protector is turned on.

•MakesurethemasterpowerswitchonthebackoftheDVRisswitchedtothe

on position. ( the “ | ” should be pressed in)

•Oncebothofthesestepshavebeenveriedtrypressingthepowerbuttonon

the top of the DVR. This controls the power for the LCD screen only. Even with

the LCD screen turned o the DVR will still function as normal. Recording can

continue even with no power to the LCD screen.

Can not access any of

the menu options (Menu

Options are in white

text).

•If“Login/Logout”and“Status”areinblacktexttherestofthemainmenu

options are in white text this means no user is logged in or a guest account is

logged in. Log in as a supervisor or administrator

•Themenuoptionyouaretryingtoaccessisinwhitetextinsteadofblack.This

means the feature is unavailable in the current mode. This could be because the

current user does not have enough permissions to make a change to this setting.

It could also mean the parent feature is not enabled.

Ex. If the network type is set to “Static IP” than all of the data input elds below

are in white text and can not be adjusted. If the Net Type is changed to DHCP

than these elds become black and can be edited.

Can not view DVR on the

computer

•Verifythefollowingwhilereferringtotheincludednetworkingguide.

•MakesureyouareenteringtheproperIPaddressoftheDVR.Youwillenterthe

Internal IP address into the Internet Explorer address bar when the computer is

connected to the same router as the DVR.

•YouwillentertheExternalIPaddressintotheInternetExploreraddressbar

when the computer trying to access the DVR is not connected to the same

router. This will require an internet connection.

•Portforwardingwillneedtohavebeensetupaccordingtothenetworking

guide.

•Followtheinstructionsfoundonwww.portfoward.comfordetailed

instructions or contact your router manufacturer for assistance with port

forwarding on your particular model of router

•Makesureyouareloggedintothecomputerasanadministratortoinstallthe

required application and ActiveX controls.

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Macpower Alumni Manual de instrucciones Pagina 67

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