
SVAT ELECTRONICS
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CLEARVU11
63
TROUBLESHOOTING GUIDE
Remote control is not
working.
•YourstneedtologintotheDVRbeforebeingabletousetheremotecontrol
functions On the Remote control:
1. Press Menu
2. Select Login / Logout
3. Enter Username
4. Enter Password
5. Select Login
You can now navigate through the menu with the remote control or exit the
menu to use other features that the remote control has.
•Makesurethatthebatteriesareinstalledcorrectly.
•Makesurethebatteriesarenew.
My DVR did not record at the
set time
•Option1.Theclockisa24hourclock.Makesureyousetitfortherighttime.
E.g. 2 pm = 14:00.
•Option2.Verifythescheduledrecordingtimeframes.IfT1issetto6:30and
T2 is set to 17:00 this means you are setting up a time frame from 6:30 in the
morning until 5:00 in the afternoon. Depending on the recordings you have
set in the T1 recording block you can set the Alarm, Motion, and/or Normal
recording modes record Video only (V), Audio/Video (A/V), or No Recording
(No). If you set Alarm to No, Motion to No, and Normal to “V”. Than the rst time
segment “T1” will record continuous Video from 6:30 am to 5:00 pm (17:00).
•Option3.Verifyyourtimeissetcorrectly.IftheDVRisinatimezonethatuses
daylight savings make sure that “Daylight Saving Time” is set to on.
•Option4.IftheDVRSystemTimeissetupfor“Synchronization”,makesure
that the DVR is properly connected to the internet.
( Time settings can be found and changed in the Menu > Setup > System
menu option)
Cannot connect SD Card •ThisfeatureisonlyavailableifyourversionoftheDVRhasaSDcardinput.If
your DVR does not have this connection then you will be unable to use the SD
Card back up function. Use the USB Drive or USB DVD options for backing up
your footage.
Cannot set Normal Record
IPS to 30 IPS
•ThePre-recordIPSneedstobesettoavalueequaltoorgreaterthanthe
desired Normal Record IPS. The maximum IPS (Images per second) that can be
set per camera is 30. This will allow you to set the Normal Record IPS up to 30
IPS
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